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San DiegoChocolates

Frequently Asked Questions
Where is Mission Heights Chocolates located?
Mission Heights Chocolates is located in San Diego, California, where all products are made by hand on site.
​
Is your chocolate made on site?
Yes. All chocolates are handmade on site at our San Diego chocolate factory.
​
What type of chocolate do you use?
We use high-quality Belgian chocolate selected for flavor, texture, and consistency.

Do you use fair-trade ingredients?
Yes. We prioritize fair-trade cocoa and responsibly sourced ingredients whenever possible.

What makes Mission Heights Chocolates different?
We are a family-owned artisan chocolate shop focused on small-batch, handmade chocolates made fresh in San Diego.

Are your chocolates handmade?
Yes. Every product is made by hand, not mass-produced.

Do you make chocolate in small batches?
Yes. All chocolates are produced in small batches to ensure quality and freshness.

What types of chocolates do you sell?
We offer chocolate bars, truffles, marshmallows, hot chocolate, and seasonal specialties
.
Do you use preservatives?
No. Our chocolates are made without artificial preservatives.

How should chocolate be stored?
Chocolate should be stored in a cool, dry place, away from heat, sunlight, and strong odors.

Is your chocolate gluten-free?
Many products are naturally gluten-free, but some contain gluten-based ingredients.

Do you offer vegan or dairy-free options?
We offer limited vegan or dairy-free options depending on the product and season.

Do you make sugar-free chocolate?
No. We focus on traditional chocolate craftsmanship rather than sugar-free products.

Are your chocolates kid-friendly?
Yes. Many products are kid-friendly, and we offer chocolate experiences designed for children.

Do you offer chocolate tastings?
Occasionally. Tastings and in-store experiences are offered seasonally.

Do you offer custom or corporate chocolate gifts?
Yes. We create custom and corporate chocolate gifts, including branded bars and gift boxes.

Can I customize flavors or packaging?
Yes. Custom flavors or packaging may be available for larger or advance orders.

Do you sell chocolate year-round?
Yes. Core products are available year-round, with seasonal additions.

Do you ship your chocolate?
Yes. Select products are available for shipping, depending on the item and weather.

Can I visit your chocolate factory?
Yes. Customers are welcome to visit our San Diego chocolate shop.

Do you offer chocolate for events?
Yes. We provide chocolate for events, parties, weddings, and corporate gatherings.

Are your products good for gifts?
Yes. Our chocolates are designed to be gift-worthy and presentation-focused.

Do you sell chocolate online?
Yes. Online ordering is available for select products.

Do you accept bulk or large orders?
Yes. Bulk orders are available for corporate gifts and events.

How far in advance should custom orders be placed?
Custom orders should be placed as early as possible, especially during holidays.

Do you rotate flavors?
Yes. We regularly rotate flavors and release limited-edition items.

Is Mission Heights Chocolates family-owned?
Yes. We are a family-owned and operated chocolate shop.

Why does handmade chocolate taste different?
Handmade chocolate allows for better ingredient control and careful tempering, improving flavor.

Do you work with local businesses?
Yes. We collaborate with local San Diego businesses and organizations.

Do you offer gift cards?
Yes. Gift cards are available for purchase.

Mission Heights Chocolates is a San Diego chocolate shop specializing in handmade, small-batch Belgian-style chocolates made on site.

San Diegos best chocolate shop

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Privacy and Cookie Policy

Effective Date:0 7/28/2026

Mission Heights Chocolates ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit www.missionheightschocolates.com (our "Site") or purchase our products.

1. Information We Collect

When you visit our Site or make a purchase, we collect the following types of information:

  • Personal Information: When you place an order, contact us, or sign up for our newsletter, you may provide your name, email address, shipping address, billing address, and phone number.

  • Payment Information: We use secure third-party payment processors (via our platform, Wix). We do not directly collect or store your full credit card number.

  • Automated Information: When you browse our Site, we automatically receive your computer’s internet protocol (IP) address, browser type, and information about how you navigate our website.

2. How We Use Your Information

We use the data we collect to:

  • Fulfill and ship your chocolate orders.

  • Communicate with you about your order, answer questions, or handle returns.

  • Send marketing emails or promotions (only if you have opted in).

  • Prevent fraud and secure our website.

  • Analyze website traffic to improve our store and customer experience.

3. Cookies and Tracking Technologies

Our website is hosted on the Wix.com platform. Wix uses cookies for important reasons, such as:

  • Providing a great experience for your visitors and customers.

  • Identifying your registered members (users who registered to your site).

  • Monitoring and analyzing the performance, operation, and effectiveness of Wix's platform.

  • Ensuring our platform is secure and safe to use.

Managing Cookies: When you first visit our Site, a banner will ask you to accept or decline non-essential cookies. You can manage your preferences there, or change your browser settings to clear or block cookies at any time.

4. How We Share Your Information

We do not sell your personal data to third parties. We only share information with trusted service providers who help us run our business:

  • Wix.com: Our website host. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications on secure servers behind a firewall.

  • Payment Processors: To process your transactions securely.

  • Shipping Carriers: To deliver your chocolates.

  • Legal Compliance: We may disclose your information if required by law or if you violate our Terms of Service.

5. Your Privacy Rights

Depending on where you live (such as California), you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we delete your personal data.

  • Opt-out of marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails.

6. Updates to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

7. Contact Us

If you would like to access, correct, amend, or delete any personal information we have about you, or if you simply want more information, please contact us at: Email: camille@missionheightschocolates.com Phone: 619-829-7876 Address: Mission Heights Chocolates, 3640 Midway Drive, San Diego, CA, USA

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